Ordering, Shipping & Returns


Create an account or checkout as a guest. We don’t sell names or any information, you’ll receive an email with your order confirmation once it is placed. Your order tracking information will be sent by email after package has been shipped. 


With very specific International shipping requirements, even a small amount of ginseng is considered an export.  For more information, please visit our FAQ page or contact us at 715-352-7200.



We do our best to process and ship orders within 1-2 business days.


We offer free Standard shipping for orders over $75 (before tax) and ship to addresses in the Continental United States, we will ship to HI, AK, and all US Territories but there may be an upcharge for shipping. Orders are processed within 1-2 business days and shipped USPS or UPS. Please allow up to 7 business days for delivery.


Up to 7 business days for all US addresses. Ships in 1-2 business days.

Order                       Approx. Cost (Depends on Size/Weight)

$0 – $32 (before tax):          $5.00

$33 – $49 (before tax):        $7.00

$50 - $67 (before tax):        $9.00

$68 - $74 (before tax):       $11.00



Please call us for Next-day and Second-day shipping possibilities.



We strive for 100% satisfaction. If for any reason you are not satisfied, you may return the unopened package within 10 days of purchase for a comparable replacement or qualified refund. Please contact customer service at 715-352-7200 to assist you in processing your return. We do our best to process returns within 7 business days.


Order Status

Getting your order to you, is our top priority!
Don’t have an account? Sign up for an account to review all order information.